PRIVACY POLICY & SMS TERMS

Effective September 2, 2026

OUTDOOR LIVING SOUTHEAST, INC.

1420 Gornto Road | Valdosta, GA 31602

PRIVACY POLICY

Effective Date: September 2, 2026

Outdoor Living Southeast, Inc. (“Outdoor Living Southeast,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, communications, and services.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, including:

Name
Mailing or service address
Email address
Telephone or mobile number
Property and service information
Estimate, appointment, and customer-service requests
Billing and payment-related information
Communications you send to us

We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, pages visited, referring website, and website usage information. This information may be collected through cookies and similar technologies.

HOW WE USE YOUR INFORMATION

We may use your information to:

Respond to questions and estimate requests
Schedule and provide landscaping, lawn maintenance, irrigation, lighting, and related services
Send appointment confirmations, scheduling updates, service notifications, account information, and other customer-care communications
Prepare estimates, contracts, invoices, and payment records
Process payments
Maintain and improve our website, services, and customer experience
Protect our company, customers, employees, and property
Comply with applicable legal and regulatory requirements

HOW WE SHARE INFORMATION

We may share information with employees, contractors, technology providers, payment processors, professional advisers, and other service providers when reasonably necessary to operate our business and provide requested services.

We may also disclose information when required by law, to protect our legal rights or the safety of others, or in connection with a merger, acquisition, sale, or transfer of business assets.

We do not sell or rent personal information.

MOBILE INFORMATION AND SMS CONSENT

No mobile information, mobile opt-in data, or text messaging consent will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Mobile information may be provided to telecommunications carriers, messaging platforms, and other service providers only as necessary to deliver and support our text messaging services. These providers are not permitted to use mobile opt-in information for their own marketing or promotional purposes.

TEXT MESSAGE COMMUNICATIONS

If you consent to receive text messages from Outdoor Living Southeast, Inc., we may send service-related messages concerning appointments, estimates, scheduling, service updates, account information, and customer support.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. You may reply HELP for assistance or contact us at (229) 560-7421 or admin@outdoorlivingse.com.

Consent to receive text messages is not a condition of purchasing goods or services.

COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to operate properly, understand website traffic, remember preferences, and improve website performance. Your browser may allow you to block or delete cookies; however, doing so may affect certain website functions.

DATA SECURITY

We use reasonable administrative, technical, and physical measures designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of those third-party websites.

CHILDREN’S PRIVACY

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

YOUR CHOICES

You may request that we review, correct, or delete certain personal information by contacting us. We may retain information when necessary to complete transactions, maintain required business records, protect our legal rights, or comply with the law.

You may unsubscribe from email marketing by using the unsubscribe instructions included in the email. You may opt out of text messages by replying STOP.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any revised policy will be posted on this page with an updated effective date.

CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact:

Outdoor Living Southeast, Inc.

1420 Gornto Road

Valdosta, GA 31602

Phone: (229) 560-7421

Email: contact@outdoorlivingse.com

SMS TERMS AND CONDITIONS

Effective Date: September 2, 2026

By providing your mobile number and opting in to receive text messages from Outdoor Living Southeast, Inc., you agree to these SMS Terms and Conditions.

PROGRAM DESCRIPTION

Outdoor Living Southeast may send text messages concerning:

Appointment confirmations and reminders
Estimates and service requests
Scheduling changes
Crew arrival or service-status updates
Customer-support communications
Account, invoice, or payment-related information

MESSAGE FREQUENCY

Message frequency varies based on your requested services and account activity.

COST

Message and data rates may apply according to your wireless carrier and mobile plan.

OPTING OUT

You may stop receiving text messages at any time by replying STOP. After submitting an opt-out request, you may receive one final message confirming your removal from the program.

For assistance, reply HELP or contact Outdoor Living Southeast at (229) 560-7421 or admin@outdoorlivingse.com.

CONSENT

Your consent to receive text messages is voluntary and is not a condition of purchasing goods or services.

PRIVACY

No mobile information, mobile opt-in data, or text messaging consent will be shared with third parties or affiliates for marketing or promotional purposes.

Please review our Privacy Policy for additional information regarding how we collect, use, and protect personal information.

SUPPORTED CARRIERS

Wireless carriers are not responsible for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed.

CHANGES

Outdoor Living Southeast may update these SMS Terms and Conditions periodically. Updates will be posted on this page with a revised effective date.

CONTACT INFORMATION